Make sure your username is entered all lower case, and your password is case-sensitive.(Refer to the directions above under ‘ I am not prompted for a username and password‘) Make sure you are using the correct cPanel URL.If your username and password are not being accepted when logging into cPanel, it could be one of these issues: I am entering a username and password, but they are not being accepted Use your temporary cPanel URL, such as biz#./cpanel.(This uses the cPanel proxy, which accesses cPanel over the standard port 80 vs. Usually trying one of the following will resolve these issues: If you are not prompted for a username / password when visiting /cpanel, your domain name may have been just registered and isn’t working yet due to propagation, your domain may not be pointing to our servers, or you’re using an internet connection in which the cPanel ports (2082 / 2083) are blocked. I am not prompted to login with a Username and Password when attempting to login To reset your password, please see our tutorial on resetting your cPanel password using AMP. Now you should be able to see the cPanel just as if you had logged in as the client or cPanel user. To access one, simply click the cPanel icon. A list of the cPanels owned by the WHM user will appear.

Click on the Account Information category in the left-side menu pane.If you are on a plan that provides WHM access, you can access cPanel directly from WHM. This will usually look like one of the following examples, just remember to replace ‘ secure#‘ with your actual server name. Please refer to this guide on finding your server name if you are not sure what it is. This is particularly useful if your domain is still pointed to a different server, or if you have edited your DNS. You can use either of the above three methods with your Server Name instead of your domain name.

How to load an xpanel